We offer moderation services that can adapt to the specific needs of your business, satisfying all of your individual requirements.

We provide moderation services and content generation that cover your entire site.
All sites must be acutely aware of published content as this reflects the company’s image. Our job of arbitrating the moderation tasks allows our clients to focus more on their business.
Our service will adapt to the precise needs of our clients to become part of its trademark and community:

• Coverage – 24/7 availability
  
• Service Level Agreement (time and volume of moderation)
  
• Automatic moderation platform
  
• Multiple content formats (blogs, flogs, forums, sms, etc.)
  
• Multilingual capacities
  
• Pre and Post moderation
  
• Transparent management of moderators (recruitment, capacitation, control)
  
• Confidentiality Agreement
  
• Periodic report generation
  

We analyze your present moderation productivity and, with our team and platform, we work to improve its quality and performance. Through understanding your business, we create new rules which increase the capacity of our automatic moderation service.

We guarantee the availability of our service with redundant mechanisms: a backup team of moderators and a redundant infrastructure (platform).


¿Why Moderate?

• To protect users who are minors
  
• To protect against copy right infringement
  
• To promote participation
  
• To maintain a high level of content quality
  
• To regulate the specific criteria applied to different types of content
  
• To protect your trademark: to maintain your trademark’s values and your company’s image
  
• To avoid legal issues
  
• To assure respect towards your users
  

We help to define moderation policies that model the profile required for your site, balancing the content of areas of interest or a specific demographic.

Types of Moderation:

• Premoderation: All content generated inside the community is revised for approval or elimination according to the moderation policies. In this way, the risk of inappropriate content is eliminated. In this model, the messages are filtered and queued for the revision by the moderation team before anything is made public.
  
• Postmoderation: revision of content already posted to the public. Moderation of historical content.
  
• Revision of Denounced Content: In the case of reported inappropriate content, we implement revisions to determine if moderation is needed.